Privacy Notice

 

At Point Four, we are committed to maintaining the trust and confidence of our customers and visitors to our websites and mobile apps. Here you’ll find information on how we treat data that we collect from customers and visitors to our websites, or mobile apps.

 

Visitors to our Websites

When someone visits pointfour.co.uk, pointfour.ie or cms.pointfour.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our sites. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites. You can find more information on how cookies are used on these websites in the Cookies Policy below.

On occasions we may collect personally identifiable information through our pointfour.co.uk and pointfour.ie websites. This would be your name and email address if you subscribe to our mailing list or your telephone number if you request a call back. This information is held until we have completed your request.

Our cms.pointfour.co.uk website collects personally identifiable information. This would be your name, email address, phone number, business address and username when you set up an account to use our Cloud Management System (CMS). This information is held on our secure servers until such time as your account is closed and then it is deleted. Each time you login to our CMS service we collect your username and password to identify the data that you have access to. You may close your online CMS account at any time by emailing our Data Protection Officer DPO@pointfour.co.uk.

 

Mailing List Sign Up

As part of the registration process for our mailing list, we collect personal information. We use that information for a couple of reasons: to tell you about our products, services and offers that you have asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you are happy and satisfied. We do not rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing DPO@pointfour.co.uk.

 

Links to Other Websites 

This privacy notice does not cover any links within our sites linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement. 

 

Mobile Apps

Each time you login to our Mobile CMS app (Point Four Cloud) we collect your username and password to identify you and allow access to your businesses data. This information is sent securely to our servers and provides log information and details of users’ behaviour patterns. We do this to find out things such as the number of visits to the various parts of the app. This information is held until the closure of your account. You may close your online CMS account at any time by emailing our Data Protection Officer DPO@pointfour.co.uk.

 

Each time you login to our Mobile Shop Scan app we collect your activation code and password to identify your store and allow access to your data. Barcode and pricing data along with messages and ratings are sent securely to our servers and provides us with the information required to enable your store’s back office solution to be configured. This information is held until the closure of your account. You may close your online Shop Scan account at any time by emailing our Data Protection Officer DPO@pointfour.co.uk.

 

Access to Your Personal Information 

You are entitled to access the personal information that we hold. Email your request to our Data Protection Officer DPO@pointfour.co.uk.

 

Changes to this Privacy Notice

This Privacy Notice has recently been updated to reflect changes within the law and the General Data Protection Regulations (GDPR). We keep our Privacy Notice under regular review. This Privacy Notice was last updated on 12^th February 2019.

 

Cookies Policy

 

We use a system of classifying the different types of cookies which we use on the websites, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you do not want to have them on your device.

 

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.  

 

How long are cookies stored for?

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.  

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about how cookies are stored and used  at www.allaboutcookies.org and www.youronlinechoices.eu.

 

Cookies used on the website

A list of all the cookies used on the website by category is set out below.

 

Strictly necessary cookies 

These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

 

Performance cookies 

These cookies collect anonymous information on the pages visited.  By using the website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

 

Functionality cookies

These cookies remember choices you make to improve your experience.  By using the website, you agree that we can place these types of cookies on your device.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

 

The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.  

 

Third-party cookies 

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our sites.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We do not control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.